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Work-Family Conflict and Social Support: A Study of Female Secretaries in Malaysia

Aminah Ahmad

Pertanika Journal of Tropical Agricultural Science, Volume 5, Issue 2, September 1997

Keywords: Role conflict, work-family conflict, social support, working women

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As more married women participate in the labour force and occupy both work and family roles simultaneously, they tend to experience conflict between work and family roles. This study examined the intensity of work-family conflict experienced by female secretaries in the state o f Selangor, Malaysia. The study also analysed the social support that the secretaries received at the workplace from supervisors and co-workers and outside their workplace from husbands, and friends and relatives. Data were gathered through self-administered questionnaires from 120 secretaries. The secretaries in this study experienced work-family conflict with varying intensities as they try to fulfil the conflicting demands o f work and family roles. They received the least social support from their supervisors, and the most from their husbands. Implications o f these findings for married working women in terms o f facilities, support services and social support arediscussed.

ISSN 1511-3701

e-ISSN 2231-8542

Article ID

JSSH-0087-1997

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